Common queries answered
Frequently asked Questions
How long does it take to receive my order?
Estimated delivery times are:
Ireland: 1 to 5 business days
Belgium, France, Germany, Italy, Spain, and the Netherlands: 1 to 14 business days
Delivery times are estimates only and are not guaranteed unless expressly agreed otherwise. Delivery may vary depending on product availability, courier schedules, destination, public holidays, weather, customs or border procedures where relevant, and other circumstances outside our control.
Shipping costs and available delivery options are shown at checkout before you complete your order.
You can find our returns policy here on our Returns & Refunds Policy Page.
If you need to update your shipping address, please contact us as soon as possible after placing your order. Address changes can only be made before the order has been dispatched.
Once the order has been shipped, we are unable to modify the shipping address.
You can track your order on “Track My Order” page.
If you need any help regarding your order or items you want to order, please contact us on contact form or email us at hello@smstrailersparts.com
Please contact us immediately if you need to update your shipping address. Changes can only be made before your order is dispatched.
Once your order has been shipped, we are unable to modify the shipping address.
You can find the full list of countries we ship to on our “Shipping Policy“ page.
Most orders are shipped in a single package. However, if the order is too large to fit in one box, it may be shipped in multiple packages.
Still need help?
Get in touch with us
Smstrailersparts.com
Company: SMS Trailers Kilkenny
Office Address: Hebron Industrial Estate, Hebron Road, R95 X6YY, Kilkenny Ireland
VAT Number: IE 5415599C
Company Registration Number: 431759
📧 Mail us hello@smstrailersparts.com
📞 Call Us For Orders at +353 (87) 459 8650
📞 Call Us for Service at +353 (87) 814 7014
